Terms & Conditions

1. Acceptance of Terms

By accessing or using the services provided by Prometheus Strategic Solutions LLC ("PSS," "we," "us," or "our"), including but not limited to our website at prometheusss.com, SaaS products, and consulting services, you agree to be bound by these Terms & Conditions ("Terms"). If you do not agree to these Terms, you must not access or use our services.

These Terms constitute a legally binding agreement between you ("Client," "you," or "your") and PSS. By engaging our services, you represent that you have the authority to enter into this agreement on behalf of your organization.

2. Services Description

PSS provides the following categories of services:

• AI Automation Services: Custom workflow automation, AI agent systems (including NOVA), and process optimization for business operations.
• SaaS Products: Software-as-a-Service products including DryTrace and other proprietary platforms, provided on a subscription basis.
• Consulting & Integration: Strategy consulting, systems architecture, third-party platform integration, and ongoing operational support.

The specific scope of services for each engagement will be defined in a separate Statement of Work (SOW) or service agreement.

3. Payment Terms

Subscription Services: SaaS products are billed on a monthly basis at the rates published on the applicable product page or as agreed in writing. Payment is due on the first day of each billing cycle. All fees are non-refundable except as required by applicable law.

Project Work: Custom automation projects and consulting engagements are billed as outlined in the applicable SOW. Unless otherwise specified, project invoices are due net-30 from the date of invoice.

Late Payments: Overdue invoices may incur a late fee of 1.5% per month or the maximum amount permitted by law, whichever is less. PSS reserves the right to suspend services for accounts with outstanding balances exceeding 30 days past due.

4. Intellectual Property

PSS IP: All systems, code, workflows, architectures, frameworks, methodologies, and tools developed by PSS remain the exclusive intellectual property of Prometheus Strategic Solutions LLC. This includes, but is not limited to, the NOVA system, DryTrace platform, custom automation frameworks, and any reusable components built during an engagement.

Client Data: All data provided by the Client or generated through Client operations remains the property of the Client. PSS will not sell, share, or use Client data for purposes unrelated to service delivery without explicit written consent.

License Grant: Upon full payment, PSS grants the Client a non-exclusive, non-transferable license to use the delivered systems and configurations for their internal business operations.

5. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or sensitive information disclosed during the engagement. This includes business processes, financial data, technical architectures, customer lists, and strategic plans.

Confidential information may not be disclosed to third parties without the prior written consent of the disclosing party, except as required by law or as necessary for the performance of services (e.g., sharing with authorized subcontractors under equivalent confidentiality obligations).

6. Limitation of Liability

To the maximum extent permitted by applicable law, PSS's total liability arising out of or related to these Terms or any services provided shall not exceed the total amount paid by the Client to PSS during the twelve (12) months immediately preceding the event giving rise to the claim.

In no event shall PSS be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of revenue, loss of profits, loss of data, or business interruption, regardless of the theory of liability.

7. Disclaimer of Warranties

PSS provides its services on an "as is" and "as available" basis. While we strive for excellence in every engagement, PSS makes no warranties, express or implied, regarding the services, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

PSS does not guarantee specific business outcomes, revenue increases, or operational improvements. Results depend on numerous factors beyond PSS's control, including Client adoption, market conditions, and data quality.

8. Termination

Subscription Services: Either party may terminate a subscription by providing thirty (30) days' written notice prior to the next billing cycle. Upon termination, the Client will retain access through the end of the current paid period.

Project Work: Either party may terminate a project engagement with thirty (30) days' written notice. The Client will be responsible for payment of all work completed through the termination date.

Immediate Termination: PSS may terminate services immediately if the Client breaches these Terms, engages in fraudulent activity, or fails to pay invoices after reasonable notice and opportunity to cure.

Upon termination, PSS will provide the Client with their data in a reasonable format within thirty (30) days of request.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Maricopa County, Arizona.

10. Changes to Terms

PSS reserves the right to modify these Terms at any time. Material changes will be communicated to active Clients via email at least thirty (30) days before they take effect. Continued use of our services after the effective date of revised Terms constitutes acceptance of the changes.

11. Contact Information

For questions or concerns regarding these Terms, please contact us: